Our amenities are a valuable resource to be enjoyed by all of our residents. Amenity Pass allows us to reopen and manage amenities in a responsible and fair way so all residents have an equal opportunity to use them. An electronic pass is now required for everyone using an amenity. Every individual is required to have a valid pass while using our amenities. For rules and to get a pass, scan or go to: amenitypass.com
Thank you for your cooperation and for helping us keep our community a great place to live.
- The Willow Tree Grove Team
How to get an Amenity Pass
Step 1: Go to amenitypass.com on your smartphone, tablet or computer. Search for "Willow Tree Grove Apartments" and tap/click on the result in the list.
Step 2: Tap/click on the amenity you want to use, select any available time for the pass, and tap/click "CONTINUE" at the bottom of the screen.
Step 3: Enter your apartment #, passcode and name. You may also need to enter your phone number and/or email (this info will not be shared with outside parties). When everything has been entered, tap/click "GET PASS" at the bottom of the screen.
To cancel your pass:
Tap/click the "cancel pass" link at the bottom of your pass confirmation, enter your passcode, and tap/click "CANCEL PASS". Passes may not be canceled after the start time.
To get a pass for multiple people:
Repeat the process above for each person who needs to use the amenity. Every person using a shared amenity (one not reserved by a single apartment) MUST have their own pass. Limits may apply according to the amenity rules.
We haven't started living here yet, just got the keys today. My review is based on the excellent customer service we have had during the application process and all other times we have been in the office or talked to someone. Everyone has been so helpful and nice. We are so excited to move in and start enjoying our new place to live... it was also a nice surprise to walk in to a welcome basket. Thank you all for being so rad to us.- Facebook
The office staff was replaced a few months back, and everyone is extremely professional, efficient, and friendly. When I have a maintenance request, it is fixed within 24-48 hours of my submitting a request, which I can conveniently do online now. And the facility is kept nice and clean. I know I have seen negative reviews, and other than parking (which you'll have in any apartment), I can't figure out why. My family and I have been very happy here.